FAQS

Where is my order? - UK WIDE

All UK wide postal orders are made and sent on a Wednesday and Thursday the week of ordering. They are sent using DPD next day delivery. All UK wide orders come with a tracking number which will be texted or emailed to you.

Where is my order? - Leeds local delivery

If you have selected Leeds local delivery it will be delivered on the Friday the week of ordering between 1pm and 8pm. 

What postcodes do you deliver to locally?

LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS14, LS15, LS16 and LS17.

I don’t live in Leeds. Can I still place an order?

Yes, we deliver all over the UK.  Please select UK WIDE delivery at the checkout. 

Can I collect my order?

Unfortunately we do not offer collection at the moment. 

Can I add a message to go with my order?

On the website checkout there is an ‘add note to your order’ section. This is where you can add messages to go with your order. For example, if you are sending a box to a friend for their birthday you can write a birthday message in this section which can be included in your box. 

Do you cater for any food preferences or intolerances?

All our boxes are vegetarian and halal. We don’t currently cater to any other food preferences or intolerances. We’re working on a vegan box!

How long will the box last?

All boxes should last around 10 days when kept in the fridge. If you’re worried you won’t eat it in time, you can freeze the brownies to make them last longer!