FAQS
What are the delivery options?
We deliver to anywhere in the UK using Royal Mail. Your order will be dispatched between Tuesday and Thursday and once dispatched will arrive within 1-3 days
Please note, orders placed after 11am Thursday, Friday, Saturday, Sunday, Monday and before 11am on Tuesday will be dispatched on Tuesday. However, this may vary slightly due to stock, as we bake everything to order.
Once the order is dispatched, you will need to get in touch with Royal Mail to amend your delivery options using the tracking number provided to you. We are unable to cancel orders for any reason once we have fulfilled them. Once Royal Mail have your order, we are no longer responsible for delays.
Can I choose my flavours?
Our concept is all boxes are a surprise! Each time you order you’ll receive a mixed box of our weekly changing flavours so you never get bored. It keeps our relationship exciting.
Can I collect my order?
We offer collections on Saturdays from our cafe in Roundhay.
Do you do pre-orders?
We don't currently have the facilities to do pre-orders or hold orders. This means when you place your order, it will be dispatched on the next 'dispatch day' (see above for delivery options stating the days).
Do you cater for events - weddings/birthdays etc?
Yes we do! Please contact info@thesavvybaker.co.uk
Can I add a message to go with my order?
Yes of course! Please select the add a note option on your purchase, then on the website checkout there is an ‘add note to your order’ section.
Do you cater for any food preferences or intolerances?
All our boxes are vegetarian and halal. We do also cater for Vegans on our website and in our Cafe. We don’t currently cater to any other food preferences or intolerances... but we’re working on it!
Please note, we are not a Nut Free bakery - we cannot guarantee there will be no cross contamination with nuts within our bakery.
How long will the box last?
All boxes will last around 10 days refrigerated. If you’re worried you won’t eat it in time, you can freeze the brownies to make them last longer!
What are your Lidgett Lane Café opening times?
We are open Tuesday to Friday, 10am until 4.30pm, Saturday 9.30am to 5pm and Sunday 10am to 4pm
Is your Lidgett Lane Café dog friendly?
YES! Absolutely! Please bring your dogs
We also stock dog treats, have a dog bowl and a photo wall of all of our Dog Guests